Tag Archives: youtube

Social Media Engagement And Conversation Through The Eyes Of A Homeless Guy

How can I possibly have any impact or voice when my pocketbook margin is so thin? I wish my resources equaled _________ dollars so I can start a movement that matters. Why aren’t my videos and posts going viral so I can make mega bucks off of advertising? If Google got there start in a garage, why does it feel as if I’m never going to get away from the oil puddles and have a ‘real’ company?

Are questions like these beating up on your self confidence? Have you grown jealous of social media buzz centered around people who have made it big through viral content, who have the advantage of constantly being in the public eye, or have cashed in on a previous venture allowing them to “coast.”

To help with wrestling with this painful issue, a short film entitled Change for a Dollar (watch below), depicts a homeless man who turns heads by taking his donated change to impact others. He “provides” for them in unsuspecting and well thought out ways (planting a coin before a help wanted sign, hands exact change to a young woman so she can make that one call home, etc.).

Here are four insights from the point of view of the homeless man depicted in the film:

1. He was observant and from the way the film plays out, he appeared to be well-connected with most of the persons he assisted.

2. He began his day like any other, however, at a certain point he put his available strength and resources into selfless action by meeting the needs of others at crucial junctions in their lives.

3. Limited resources do not and should not stifle creativity, but rather empower it. He could have helped each person by simply handing them money. He did not, but operated from a thought-out plan to provide for a need and awaken a sense of mystery in each recipient.

4. He returned to the spot he began, not expecting a major change to his situation but content to serve others from what was entrusted to him.

In today’s economy, more and more people can relate to feeling “impoverished” compared to what was enjoyed yesterday. But, this does not have to bring paralysis. In fact, new ideas are best birthed out of pain.

Relationships today are complex, with many being started and even sustained via social media. How can these principles be applied to social networking conversations and even to blog posts?

Get to know the audience. The time invested to shows care, drawing them out on what is important to them will enable to know how to best meet their needs.

Resisting the temptation to “blanket” communication. In other words, being very careful of the campaigns performed to build followers or to snag the interest of current followers. It’s not the form itself that will build a trusted audience, but how to deliver value with the campaign being used simply as a tool in the long-term relationship.

Courageously engaging friends of friends. Just as the homeless man set out the coin, knowing it would gain the attention of the boy, his intention was to get the mother to notice the “Help Wanted” sign in the window. He used an indirect approach through trusted relationships of that friend.

Losing the sense of entitlement that these friends will build business (and a portfolio). The homeless man did not go back to each of these individuals and later ask for money as a payback. He merely went to his post and waited to see what would come his way.

Many more lessons can be drawn from this ten minute film. What impressions would you add?

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Social Media For Beginners

How many social networking sites exist? It’s hard to know, but the most populous ones by far are Facebook and Twitter. When it comes to professional networking LinkedIn wins hands down. Video you say? Uh, YouTube.

Now that the big guns are on the table the next question is, “What do we do with them?” That, my friends, has a short answer and a very LONG answer. For simplicity sake, I will unpack the short answer for just Twitter and Facebook…

I’m assuming you have set up accounts at the major networks (mentioned above). Let me begin with the distinctive of each…

Twitter – A short sound byte megaphone. It is a superb medium for getting word out to large audiences very quickly. Recent examples would be the Arab uprisings that spread like wildfire over social networks. Remember the Iranian election uprisings a while back? CNN got major backlash for being too slow to disseminate content regarding the election uprisings… Twitter had them beat.

  • How many times a day should you tweet? Well, that depends on your purpose in using the service. A bare minimum would be once per day, but if you want to enter into more extensive networks and connections it would be advantageous to post updates six to ten times per day (or more). An extreme example, sometimes referred to as a ‘firehouse’ effect, is Guy Kawasaki.
  • What should you promote? Depends on what you value? If you have tweeted for some time and want to know your label as a Twitter user, just sign up at Klout and check out the grid. Basically, you want to have a well-constructed statement followed by a shortlink and then possibly some hashtags to target a particular audience.
  • Can you interact with other Twitter users? Absolutely. Utilize the mention feature or send a direct message (though you and that user must be mutually following each other to use this). Browse different profiles to see how conversations are taking place. You’ll get the hang of it eventually.
  • How can you keep track of certain users more closely? Create a list and add your favorites to that list. Then, whenever you want to see what they’re tweeting about just pull up the list on Twitter or any well-built API.

Facebook – A conversational platform 700 million strong developed by Mark Zuckerberg.

  • How often should you post an update? Depends on your lifestyle. Some update every few minutes and others every other month.
  • How can you interact with other users (or ‘friends’)? You’ll need to invite (or be invited)  ‘friends’ (by ‘friends’) to take advantage of full interaction capabilities. Once the friendship is accepted then you are free to collaborate and see each others’ content. One of the advantages, for some, is this ‘walled garden’ effect that gives a certain level of privacy. Realize that you can change your privacy settings too.
  • You have a business or organization. How can you use Facebook to promote that? Set up either a Fan Page or a Group to showcase your venture. People will need to ‘like’ your fan page in order to see updates in their stream. You have the power to invite anyone of your friends into a group. These are ideal for class reunions, and can be set to complete privacy for deeper interaction.

So, how can I integrate Twitter and Facebook in my daily routine? This is not a simple question to answer, as it will depend on the person and their lifestyle. However, a rule of thumb is to use Twitter for quick sharing of content or your business vision. It’s like walking into a large room of strangers and making a lot of small talk, with a focus on introductions and networking. Facebook, on the other hand, is entering a room filled with acquaintances and friends who you would enjoy more detailed conversations with.

You’ll notice many businesses and organizations have a Twitter and Facebook badge on their sites or on their products. Because we are such a mobile society and even the culture of the work environment has changed, more and more conversations are happening over social media.

Don’t let the seemingly complex nature of social networks discourage you—remember using your first cell phone?

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